UPDATE 14/09, 12.04pm: Ticketek has since followed up its initial tweet, saying they’re taking instructions regarding the tour from promoter Live Nation Australia. They say they’re “urgently seeking clarification” and will update fans when they have more information.
Update to Harry Styles Fans: Ticketek takes its instructions on any news on the Harry Styles tour from the promoter, Live Nation Australia. We are urgently seeking clarification from the promoter and will be back to fans as soon as we have further information from them.
— Ticketek Australia (@Ticketek_AU) September 14, 2020
Ticketek are copping a roasting online after telling Harry Styles fans that the singer’s Australian tour – scheduled to kick off this November – is “proceeding as planned” amid the coronavirus pandemic.
Over the weekend, the ticket company’s official Twitter account responded to a tweet regarding why it was taking so long for the tour to be rescheduled.
The Harry Styles Australia & New Zealand tour is proceeding as planned and we are excited to welcome everyone to the events in November and December.
In the event of a cancellation, exchanges and refunds will be processed according to AU/NZ consumer law.
— Ticketek Australia (@Ticketek_AU) September 12, 2020
“The Harry Styles Australia & New Zealand tour is proceeding as planned and we are excited to welcome everyone to the events in November and December,” wrote the account.
“In the event of a cancellation, exchanges and refunds will be processed according to AU/NZ consumer law.”
As you might imagine, that response has been met with a level of incredulity, given that we’re currently experiencing a global pandemic. International borders are largely closed, full-capacity arena concerts are extremely not permitted, and you can barely set foot out your front door in Victoria more than an hour a day.
why lie to us 😂 there is absolutely no way this is happening https://t.co/5IAXxhxg00
— rubz. (@rubygboland) September 13, 2020
Sure Jan https://t.co/6V7mHVH8bN
— nic kelly (@nicwkelly) September 13, 2020
The fact that we’ve all accepted Harry’s Australian/NZ tour isn’t happening this year before the ticketing company has? Bold. https://t.co/cmpoNeSPfu
— brianna 🌻 (@heybriannamay) September 13, 2020
Styles is yet to comment himself on the Australian tour, but he has postponed dates in both America and Europe until 2021.
“The well-being of my crew, and all the fans around the world will always hold top priority. I can’t wait to see you all out on the road, as soon as it’s safe to do so,” the singer wrote when announcing rescheduled US dates back in March.