The Supafest promoters have issued a statement regarding refunds on tickets for all fans who no longer want to attend the event following the news P.Diddy and Missy Elliot won’t be playing:
“The official Ticketek position is that refunds will be given and they are updating their website now.”
Music Feeds has contacted Ticketek who have informed us that the Supafest promoters have contacted them with the go ahead to offer refunds. However, each application must be approved by Supafest individually.
To receive a refund, punters need to contact Ticketek with their ticket numbers and lodge an application.
Music Feeds will also be contacting the NSW Office of Fair Trading to find what their stance is on the whole situation; in the mean time we suggest you also lodge a complaint with Fair Trading at http://www.fairtrading.nsw.gov.au. Consumers wanting to make further enquiries can contact Fair Trading on 133220..
Missy Elliot’s management today issued a statement confirming that Elliot was never actually booked to play, while P.Diddy hit out at the Supafest promoters for not meeting the terms of their contract just days out from when the event is scheduled to start.
Ticketek website: http://premier.ticketek.com.au/
Ticketek contact phone number: 132849