The promoters of the NYE Water Festival event, which its young promoters now infamously cancelled just six hours before it was set to launch at Wet’n’Wild Sydney, will be forced to refund a reported $1 million to angry ticket-holders after attempting to move the failed event to Australia Day.
The sold-out festival boasted a lineup that included DJs Will Sparks, Tigerlily, and Yolanda Be Cool, and saw many punters drive interstate, booking hotels and other accommodation to attend the event, until unspecified “technical production issues” saw almost 9000 people without NYE plans.
After a massive backlash from punters on social media, promoter One Cube Entertainment told ticket-holders that they would be refunding the $110-200 ticket cost instead of offering alternative events, which according to the event’s Facebook included plans for Wet’n’Wild on Australia Day.
“We would like to announce that we will be refunding all tickets sold for New Years Eve at Wet ‘N’ Wild Sydney,” promoters said in a statement. “Please refer to your place of purchase for refunds from Thursday 2nd January 2014. There will also be a customer hotline which will be operational shortly. We would like to sincerely apologise to all patrons that have been inconvenienced.”
According to The Daily Telegraph, the announcement came after NSW Fair Trading Minister Stuart Ayres and his team spent NYE tracking down promoters One Cube, who consist of Sydney EDM promoters Nikola Alavanja and Diego Tobar, who run the Trashbags nightclub in Oxford St.
“It was about letting people know that the promoter couldn’t contract out of refunding the money – you cannot postpone New Year’s Eve,” Mr Ayres told The Daily Telegraph. According to the paper, the promoters could potentially also face millions in compensation claims from disappointed fans.
The promoters and business partner, the Hong Kong-born Eric Woo, were unresponsive to media contact yesterday. The mother of a partner in a separate venture told the Telegraph, “I couldn’t believe those young boys were involved in such a big event. They were totally out of their depth.”
(Via The Daily Telegraph)
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Cancelled NYE Water Festival Forced To Refund $1M - Music Feeds